Terms & Conditions
These general terms and conditions (T&Cs) govern the cooperation between [ ganz viel ] and our clients.
1. Scope
These T&Cs apply to all contracts between [ ganz viel ], Hofgasse 11, 4063 Hörsching (hereinafter "Contractor") and its customers (hereinafter "Client"). Conflicting terms by the Client only apply if expressly acknowledged in writing.
2. Subject matter & scope of services
The subject of the contract is the services described in the respective offer or order confirmation — typically concept, design, development and care of digital products. Scope, deadlines and prices are defined in the written offer. Verbal side agreements only become binding once confirmed in writing.
3. Offer & conclusion of contract
Offers by [ ganz viel ] are valid for four weeks unless stated otherwise. The contract is concluded once the Client accepts the offer in writing (email is sufficient).
4. Client's duty to cooperate
The Client provides all information, content (texts, images, logos), access credentials and approvals necessary for delivery in due time. Delays caused by missing or late cooperation are not at the Contractor's expense.
5. Fees & payment terms
Unless expressly agreed otherwise, the prices stated in the offer apply plus VAT at the applicable rate. Invoices are due for payment without deduction within 14 days of the invoice date. For larger projects, partial payments (deposit, interim invoices, final invoice) are common and are specified in the offer.
6. Deadlines & acceptance
Deadlines are binding only if expressly stated as such in writing. Once a deliverable is completed, the Client is given the opportunity to review and accept it. If no justified objection is raised in text form within 14 days, the deliverable is deemed accepted.
7. Usage rights & intellectual property
Upon full payment of the agreed fee, the Client receives the non-exclusive usage rights to the work results (designs, source code, documentation) required for the agreed purpose. Unless agreed otherwise, concepts, methods, code libraries and pre-existing know-how remain with the Contractor.
8. Reference use
After publication, the Contractor is entitled to use the completed project as a reference on its own website, in pitch materials and on social media, unless the Client expressly objects.
9. Warranty & liability
[ ganz viel ] is only liable for damages caused by intent or gross negligence. Liability for slight negligence is excluded — except for breach of material contractual obligations or for personal injury. Liability is capped at the net amount paid by the Client for the relevant project. Liability for loss of data is limited to the effort typically required for restoration under proper data backup procedures.
10. Confidentiality
Both parties agree to treat all confidential information obtained during the cooperation as such and to use it solely for the purpose of fulfilling the contract. This obligation continues after termination of the cooperation.
11. Termination
Ongoing retainer contracts may be terminated in writing by either party with four weeks' notice to the end of the month. The right to extraordinary termination for good cause remains unaffected. Services rendered up to the effective date of termination shall be paid.
12. Data protection
Personal data is processed strictly within the scope of applicable law (GDPR). For details see our privacy policy.
13. Final provisions
Austrian law applies, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction for all disputes arising out of or in connection with this contract is — to the extent legally permissible — the competent court in Linz, Austria. If individual provisions are or become invalid, the validity of the remaining provisions remains unaffected.